Foundational
RM Onboarding Essentials
From bank-floor basics to your first issued policy.
12 items 6h75%
Training Module
Courses, videos, documents, quizzes & live sessions — everything to grow as an RM
Total resources
12
Completed
2
4 in progress
CPD points earned
0 / 15
2026 target
Mandatory pending
2
Action required
Continue learning
Learning paths
Product
Manulife Product Mastery
Deep-dive on Term, Whole Life, Endowment and CI plans.
18 items 9h40%
Mandatory
Compliance & AML 2025
Annual mandatory certification — must complete by Jun 30.
8 items 4h10%
Advanced
Advanced Sales & Objection Handling
Convert hesitations into long-term customers.
14 items 7h0%
Resource library
Category
Format
Video
BeginnerIntroduction to Bancassurance
Foundational overview of bank-insurance partnerships in Cambodia.
12 min 4.8312 enrolled
Completed
Video
IntermediateManulife Term 20 — Product Walkthrough
Coverage, riders, exclusions and the customer pitch in 18 minutes.
18 min 4.6248 enrolled
60% complete
Course
Intermediate 2 CPDConducting a Needs Analysis
A guided script with role-play scenarios.
4 modules · 1h 20m 4.9187 enrolled
Not started
DocumentMandatory
BeginnerKYC & Compliance Handbook 2025
Updated NBC guidelines, identity checks and document standards.
PDF · 14 pages 4.4410 enrolled
Not started
Video
AdvancedObjection Handling Masterclass
Top 12 objections from Cambodian customers with proven responses.
35 min 4.7156 enrolled
25% complete
Document
BeginnerPremium Calculation Cheat Sheet
Quick-reference card for age bands, modal factors and loadings.
PDF · 6 pages 4.5295 enrolled
Completed
QuizMandatory
Intermediate 3 CPDAML & Anti-Fraud Certification
Mandatory annual quiz — 20 questions, 80% pass mark.
20 questions · 25 min 4.3380 enrolled
Not started
Webinar
IntermediateLive: Q2 Product Refresh Webinar
Join the Manulife product team — Thu, Jun 5, 2:00 PM.
60 min · Live89 enrolled
Not started
Case study
IntermediateCase Study: Closing a Family Protection Plan
How RM Sophea structured a 25M KHR cover for a 4-person family.
Read · 8 min 4.8142 enrolled
Not started
Podcast
IntermediateUnderwriting Decoded
Podcast: how UW assesses risk, with examples from approved files.
Audio · 28 min 4.698 enrolled
45% complete
Article
BeginnerWeekly Market Pulse — May 2026
Bancassurance industry trends, competitor moves, customer insights.
Read · 5 min 4.2220 enrolled
Not started
Course
Advanced 3 CPDCritical Illness Plan — Full Course
8 lessons + quiz, earn 3 CPD points.
8 lessons · 2h 10m 4.9134 enrolled
12% complete